To fully know how to avoid scam movers, read Part One of How to Spy Scam Movers for more to-the-point guidelines.
Here are some important organizations and agencies to be aware of:
To check a mover's license to see if they are accredited, visit http://www.safersys.org/ which is the U.S. Department of Transportation Federal Motor Carrier Safety Administration Safety and Fitness Electronic Records (SAFER) System. They keep track of Household Goods carriers' cargo insurance. Note that this is a paid service. You will need to register, but once you do you can search a company's name or license number and the system will let you know if their license is valid and if they have insurance coverage.
To file a complaint against a mover, contact the Department of Transportation Hot Line at (888) 368-7238. If you file a complaint, do so promptly because the DOT needs to know what the scammers are doing and where they are.
As a consumer of moving services, it is wise to know how to contact the Federal Motor Carrier Safety Administration (FMCSA). Click here (http://www.fmcsa.dot.gov/about/contact/hq/hq.htm) to get information on their headquarters. Their address is listed along with numerous phone numbers.
FMCSA ensures safety in motor carrier operations through strong enforcement of safety regulations. Professional and dependable moving companies are required by law to be registered with the FMCSA. You can tell if a company is authorized to move if they display a motor carrier number. This number issued by the FMSCA should have the letters “MC” (for motor carrier) followed by a series of numbers in a visible spot on the cab of the truck.
To avoid any issues that come with booking illegal moving services, be sure to ask for a motor carrier number over the phone.
American Moving and Storage Association (AMSA) is a non-profit group that you should be aware of. They feature movers as members who must follow a strict moral code. Contact AMSA to be led to a superior relocation company.
First Impressions
A well-informed consumer can usually spot an illegal mover by their website or their phone conduct. If their website simply repeats words over and over and does not have strong content, skip them. Did you call a cell phone? That is never a good sign. If you connected a call center, how knowledgeable is the customer service representative or moving coordinator? Do they have any experience in actual moving? Do they strive to build rapport? Are their answers educated or mindless murmurings?
Our team is delighted to keep you in the know. We have provided this free information to express our gratitude for the thorough, excellent Nationwide Relocation Services testimonials we have received in the past. Follow our blogs for more advice that will aid you as you procure a seamless moving endeavor.
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